FAQ
Frequently Asked Questions
About the Product
What is the Seulnè LED Light Therapy Mask?
It's a 510(k) FDA-cleared Class II medical device featuring 280 medical-grade LEDs that deliver 4 calibrated wavelengths across 9 treatment modes (465nm–850nm) for professional-level skin treatment at home.
How is this different from other LED masks?
Most consumer LED masks use fewer LEDs at lower power. Seulnè delivers 280 LEDs at clinical-grade irradiance with 9 distinct modes (4 core wavelengths + 5 combination therapies). the same technology used in dermatology clinics. It's also FDA cleared as a medical device, not just a cosmetic gadget.
Is it safe?
Yes. LED light therapy is non-invasive, non-UV, and has been studied for over 40 years. Our mask meets the same FDA safety standards as professional clinical equipment. It's safe for all skin types and tones.
What skin concerns does it treat?
Fine lines and wrinkles, acne, inflammation, uneven skin tone, dullness, and post-procedure healing. Different wavelengths target different concerns. our 9-mode system lets you customize treatment.
How to Use
How long is each treatment session?
10 minutes per session, depending on the mode you select. The mask auto-shuts off when complete.
How often should I use it?
For best results, use 3–5 times per week. Many users incorporate it into their evening skincare routine.
Can I use it with my existing skincare products?
Absolutely. Use the mask on clean skin during Step 02 of the Seulnè Protocol, then apply your serums and moisturizers after treatment. LED therapy can enhance product absorption by up to 200%.
When will I see results?
Many users notice improved skin texture and radiance within 2–4 weeks of consistent use. Collagen remodeling and deeper improvements typically become visible at 6–8 weeks.
Ordering & Shipping
How long does shipping take?
Orders placed before 2pm EST ship the same business day. Standard shipping takes 3–5 business days. Expedited options are available at checkout.
Do you ship internationally?
Yes! Every order ships free worldwide. Standard delivery takes 3–5 business days regardless of destination.
What's your return policy?
We offer a 60-day satisfaction guarantee. If you're not seeing results, contact us and we'll make it right. whether that's troubleshooting your routine or processing a return.
Technical Details
What does 510(k) FDA cleared mean?
It means the FDA has reviewed our device and determined it is substantially equivalent to legally marketed devices in terms of safety and effectiveness. It's the same clearance pathway used by professional medical equipment.
What wavelengths does the mask use?
Four core wavelengths. 465nm (blue), 530nm (green), 630nm (red), and 850nm (near-infrared), including red (630nm), which is the most studied wavelength for collagen stimulation and anti-aging.
How long does the mask last?
LED diodes are rated for 50,000+ hours of use. With typical use of 10 minutes per day, that's over 800 years of daily treatments.
Still have questions?
Email us at hello@seulne.com. we typically respond within 24 hours.